Course Objective:

• Understand Core Technology
• Design and Implementation
• Quality of Service (QoS)
• Security and Reliability
• Advanced Features

Course outlines:

• IP telephony and the technologies that make voice/data convergence possible.
• This  will cover both
• Local Area Network (LAN)
• Wide Area Network (WAN) solutions and provides the information that a Carrier, Integrator and Enterprise employee needs to have to design, build and initiate IP telephony. Do not become a victim of early installer disease. Take the time necessary to learn the technology of IP Telephony to empower you to properly install, maintain, and troubleshoot your solution or deployment
• The Elements.
• Why Voice over Data Solutions?
•  Voice Technology Primer
•  Voice over Data Networking Technology
•  Multiservice Voice Products
• Call Manager and IP Telephony Solutions
• Signalling in Voice Networks
• Designing for Voice Quality
•  Voice over IP
•  Voice over Frame Relay
•  Voice over ATM
•  Voice over Data for the Service Provider

Who Can Benefit?

• Network Engineers and Technicians
• IT Managers and Staff
• Telecommunications Engineers
• Cybersecurity Engineers
• Call Center Agents and Managers

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