Course Objectives:

• Mastering Personal Stress Management (Self-Management)
•  Effective Crisis Leadership
• Supporting the Team During Difficult Times

Course outlines:

• Personal Leadership Skills for Handling Pressure & Stress
• Stress and its effects on the body, mind and spirit
• Holistic response to stress
• Relationship between mind and body
• Personality styles and response to stress
• Understanding Introvert and Extravert responses to stress
• Enhancing Communication Skills In Times of Stress
• Passive & aggressive responses
• Assertive communication during stressful times
• Managing conflicts during times of stress
• Giving and receiving criticisms during stressful moments
• Resolving conflicts constructively during times of pressure
• Leading with Confidence During Challenging Times
• Coping with sudden change
• Leading others during sudden changes
• Recognizing the symptoms of short term & long term effects of stress  
• Motivating yourself and others under pressure
• Building confidence during stressful times
• Developing a personal action plan  

Who can benefit?

• Team Leaders and Mid-Level Managers
• Project and Operations Managers

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